Returns Policy


You can return an item purchased on free of charge within 14 days of delivery.

You will have 14 days from the date of delivery to follow the return instructions and book a courier collection. Please be assured you do not need to have the product(s) back to us within this time, this is simply the timeframe within which to book a collection online. If you have any trouble booking a collection within the 14 day timeframe, please contact us.

Kindly note we do not offer exchanges on purchases on Instead, we recommend placing a new order for the new size or style and booking a return for your original order.

We can only accept returns where the shoes are in perfect condition. To avoid marking the soles, we kindly ask you to try the shoes on a clean and dry carpeted surface.

Once we have received your return and we are satisfied it is in perfect condition, we will refund the original payment card within 14 days. Where we cannot accept your return, we will contact you.

If you believe you have received an order in an unsatisfactory condition, please contact us as soon as possible.


If you have any questions, please contact

Any rights you have under law that cannot be limited or excluded remain unaffected.